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Applebees Responds to Fired Server Scandal [Pic+]

Hits: 14305 | Rating: (2.3) | Category: News & Politics | Added by: littlemissqt
Page: 1 2 3 Next >   Jump to: Bottom    Last Post
Suicism
Male, 18-29, Western US
 3658 Posts
Tuesday, February 05, 2013 8:09:40 PM
Gayest franchise name in the history of the service industry - unless, of course, you include Markhust 123 [satisfaction guaranteed.]

MeGrendel
Male, 40-49, Southern US
 4172 Posts
Tuesday, February 05, 2013 6:29:39 AM
How to cook a steak:

Get your grill HOT.

Slap a 2lb, properly seasoned and/or marintaed steak down on it. Count to 10.

Flip it. Count to 5.

It's done.

patchgrabber
Male, 30-39, Canada
 5684 Posts
Monday, February 04, 2013 8:28:11 PM
@5cats: I'd always assumed that's what a blue rare was - basically just putting it on the grill so it has lines. I like it a little more than that, but if it's not bloody I'm not impressed. I just cannot for the life of me know how someone cannot tell the difference between medium-well and rare. I could have gotten a chimp to do a better job. I'm always polite and friendly to wait staff, and even though I'd never been there before I only tip poorly when service is bad. Oh well, it's not like I'm eating there again.

5Cats
Male, 50-59, Canada
 24154 Posts
Monday, February 04, 2013 8:01:04 PM
@patchy, @MeGrendel (& @McGovern too!)
With my years of working in many restaurant kitchens, (not as a chef however) I've learned how to tell the "wellness" apart! It's an art, really.

A chef friend had this experience:
A guy kept sending back his "blue rare" steaks as overcooked. My friend put some cooking oil on the grill (causing a small fire) scortched one side, then the other, and sent it out.
The guy said it was the best steak he'd ever had! Became a regular customer.
It wasn't "blue rare" it was RAW! But it's illegal to serve raw steaks (afik) in Canada.

I prefer "medium" which is probably the hardest to get right...

patchgrabber
Male, 30-39, Canada
 5684 Posts
Monday, February 04, 2013 12:20:09 PM
@Megrendel: Ah, something we agree on - steak. I didn't go to Applebee's for the steak specifically, I was on a trip going skydiving with some friends and we were waiting for winds to die down and Applebee's was the only restaurant nearby that looked reputable, as I had recently had a bad experience at a mom-and-pop restaurant the week earlier. But seriously, how can you f*ck up a rare steak?

MeGrendel
Male, 40-49, Southern US
 4172 Posts
Monday, February 04, 2013 11:29:58 AM
@patchgrabber.

two things:
1) Going to Applebee's for a steak is like going to Yugo for a car.
2) I like my steak so rare a good vet can have it back on it's feet in 15 minutes.

My standard reply to 'Would you like that Rare' is, 'I don't even want it hurt real bad.'

patchgrabber
Male, 30-39, Canada
 5684 Posts
Monday, February 04, 2013 8:55:46 AM
@McGovern: Just give me the cow, I'll carve off what I want, and ride the rest home!

McGovern1981
Male, 30-39, Eastern US
 13145 Posts
Monday, February 04, 2013 8:31:06 AM
vv So you like it bloody not black and blue? vv

patchgrabber
Male, 30-39, Canada
 5684 Posts
Monday, February 04, 2013 7:04:34 AM
Last time I went to an Applebee's I asked for my steak rare (I stopped the waiter before he left my table and clarified that I wanted it "RARE-rare" but not blue-rare) and it came back medium-well. THAT'S the real crime at Applebee's.

McGovern1981
Male, 30-39, Eastern US
 13145 Posts
Monday, February 04, 2013 6:32:33 AM
disregarded company polic


SHE MADE DECENT FOOD?!?!?!?

grimfusion
Male, 18-29, Western US
 58 Posts
Monday, February 04, 2013 12:53:48 AM
I feel for the employee in this matter, but there was a myriad of things she could have done before uploading the images of the receipts to censor out personal information. The fact that she didn't even think about it means that she's likely not intelligent enough to be a valuable employee.

robthelurker
Male, 18-29, Canada
 2115 Posts
Monday, February 04, 2013 12:46:00 AM
@whodat i dont care how late this is. i wasnt trying to add anything, i was just trying to get some one who clearly lost his argument to stop making himself look like an idiot. i totally failed. believe me dude, nothing would make me happier to go back to my faeries and video games, but i am compelled to reply to all idiots who have replied to me. idiotic i know, lets just call it irony. by the by, how do you know the difference between fairy and faerie? youre a closet nerd arent you? its ok, embrace it. like ive been trying to tell gerry1of1, we have inherited the earth.

MeGrendel
Male, 40-49, Southern US
 4172 Posts
Sunday, February 03, 2013 12:58:49 PM
whodat6484-"She deserves that abuse."

Whether she did, or not, the wait staff's actions were against company policy and opened the restaurant, and the company, to a lawsuit.

A customer expects, and has a legally protected right to, a certain amount of privacy and security of a financial transaction.

There will probably be a lawsuit, and Applebee's will most likely settle before it goes to trial.

whodat6484
Male, 30-39, Eastern US
 3589 Posts
Sunday, February 03, 2013 11:27:46 AM
@Kilgore89 - "...the Pastor left a $6 tip in cash..."

Hahahahaha!!!!!! You don't really believe that, do you?

"Left a snarky comment on a receipt: now subject to endless abuse from strangers."

She deserves that abuse. She's a pastor which means she's in a position where she has influence over what other people think & do. Any person in a position like that is held to a higher standard than others. They're supposed to lead by example, none of that "do as I say, not as I do" bullsh*t.

MeGrendel
Male, 40-49, Southern US
 4172 Posts
Sunday, February 03, 2013 9:09:20 AM
@andybme

Three Pastors discussing their personal way to determine how the tithes will be split with God.

Pastor A: 'I draw a big circle on the floor. I take all the tithes, throw them in the air, and whatever lands in the circle is God's'

Pastor B: 'I draw a big circle on the floor. I take all the tithes, throw them in the air, and whatever lands outside the circle is God's'

Pastor C: 'I draw a big circle on the floor. I take all the tithes, throw them in the air, and whatever God catches he keeps.'

MeGrendel
Male, 40-49, Southern US
 4172 Posts
Sunday, February 03, 2013 9:05:53 AM
@whodat: A simple test of whether the waitress posted too much information is this: Did anyone figure out who's reciept it was?

Answer? Yes. Seeing as the entire internet now knows the identification of the pastor, it's a FACT that the waitress posted too much, and inappropriate, information.

And, in doing so, the waitress also opened up Applebee's the a lawsuit? (you don't think a 'pastor' rude enough to do this is not above filing a lawsuit?)

Keegan31-"Yes she broke the rules, but she didn't need to be fired"

That's the company's decision to make. This waitress just opened this company to possibly millions in losses.

Keegan31-"A warning tends to be the norm for a first time offense."

"Yes, our waitress beat a customer over the head with a barstool, but we're going to let her off with a warning."

It's also very possible that: A) this was not her first disciplinary action and B) she was a

andybme
Male, 50-59, Western US
 296 Posts
Sunday, February 03, 2013 6:26:33 AM
So does this God have a bank account that she deposits this 10% in or does she send it direct by USPS?

Keegan31
Male, 18-29, Western US
 229 Posts
Saturday, February 02, 2013 5:00:50 PM
@Kilgore89 18% auto-grat is common, in most restaurants, for groups of 8 or more (which this was). The auto-grat was posted on their menu (which you would know if you read a damn paper). Further, your evidence that she did tip is based solely upon her word (yeah, I read that same article). The tip the waitress received was due to the fact that scribbling out an auto-grat does nothing.

Yes she broke the rules, but she didn't need to be fired. A warning tends to be the norm for a first time offense.

We know the picture poster wasn't the waitress. We don't care. If you're an non-nice individual, how dare you get upset over someone telling others that you were an non-nice individual. You don't want this sort of thing to happen, Don't be an non-nice individual.

In the end I'm not worried about the waitress. She's already received multiple job offers, she'll be ok.

Kilgore89
Male, 18-29, Canada
 194 Posts
Saturday, February 02, 2013 4:27:43 PM
Funny, if you have read any of the news stories on this (real newspapers, not just internet forums) you would know that the Pastor left a $6 tip in cash which is only 25 cents less than the 18%. The fact of the matter is that the amount of a tip should be left to the discretion of the customer, not tacked onto the bill automatically.

As far as the waitress getting fired let's be realistic for a minute. Crappy job or not, you broke the rules and got caught. Further, the waitress who posted the receipt wasn't even the one who waited the table (again, go read a newspaper). I certainly don't think that ruining the pastor's life by making her an international target of abuse over what works out to 25 cents is particularly forgiveable.

Left a snarky comment on a receipt: now subject to endless abuse from strangers.

Publicly humiliated a total stranger: lost a minimum wage job.


Listypoos
Male, 30-39, Europe
 2509 Posts
Saturday, February 02, 2013 2:08:40 PM
So a situation that really should have been left to her line manager to say 'what a poostorm you've caused, we've had the tight-arsed pastor ringing up to complain...so just let the story die and don't do it again'......has turned into an even bigger poostorm because someone knee-jerked a disciplinary response.

I know the employment laws are different over there with regards to firing people but here they'd have to in their employee handbook a lawful disciplinary process (that doesn't start with 'get your coat and drat off') and they'd have had to follow it - usually by suspending the person, then having a hearing within the week.

5Cats
Male, 50-59, Canada
 24154 Posts
Saturday, February 02, 2013 10:02:23 AM
Thanks @Bakcagain! Your support is appreciated.

@WhoDat: I never said "I" could figure it out, just that it does identify the store. If 100K people worked on it, I'll bet one will have access to the database, or have visited the same store, eh?

Also: if she posted this on her FaceBook (or whatever social media thing), and everyone knew she works at Applebees (because it says so on her FaceBook page), it's not too difficult to guess where the picture came from, correct? The ID number can confirm it. Proof.

With the specific name of the patron also printed? It's clear she made a mistake, and thus lost her job.

Keegan31
Male, 18-29, Western US
 229 Posts
Saturday, February 02, 2013 9:30:02 AM
Of course she was going to get fired. Of course a company, so large that basic human caring becomes lost by corporate bureaucrats who've never even met any of their waiters and waitresses, would react in this way. It's unsurprising.

No one's arguing that Applebee's wasn't within their rights to fire her, no one's saying it was illegal. They're saying that they believe it's morally wrong. That corporate culture is inhuman and unjust.

Whether or not you agree is a rather moot point, arguing morals rarely leads anywhere and you're better off saving your keystrokes. Ultimately there are enough people agreeing that Applebee's will likely regret it's actions for a short time. Perhaps some small lesson will be learned, though I have my doubts.

SCfan
Male, 50-59, Midwest US
 1868 Posts
Saturday, February 02, 2013 8:56:06 AM
The server that posted the receipt was not the server that waited on the so-called pastor and her party. Just because you don't agree with a company policy, that doesn't give you a right to violate it.

markust123
Male, 40-49, Western US
 3784 Posts
Saturday, February 02, 2013 7:54:11 AM
"I'm just waiting for the twist where the Poor Waitress gets to meet George Takei."

You say a lot of stupid things to rile people up but this is just moronic.

Johanvb
Male, 40-49, Europe
 402 Posts
Saturday, February 02, 2013 7:38:48 AM
Well nice, A waiter who speaks out on being treated like an animal by a pastor no less gets fired.

Pay you waiters a fair salary! No more begging for handouts with a phony smile.

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