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I hate retail



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How To Piss Off People & Lose Your Job At Walm

Hits: 13187 | Rating: (2.3) | Category: Misc. | Added by: kitteh9lives
Page: 1 2 3 Next >   Jump to: Bottom    Last Post
fukko
Male, 18-29, Western US
 27 Posts
Friday, December 30, 2011 11:56:02 PM
This guy is in the wrong. If he did not post the holiday hours sooner than he is kind of obligated to stay open the stores normal hours. All this nonsense about him having a family is irrelevant. You do the job your paid to do or don't complain when you get reprimanded.

Amurika
Male, 30-39, Eastern US
 282 Posts
Wednesday, December 28, 2011 1:08:54 PM
People act like they are humanitarians during Christmas and turn around the next day and treat you like sub-servile scum.

If you or a friend are like this do the rest of us a favor, shoot yourself in the head.....FILTH!

sbeelz
Male, 30-39, Western US
 2869 Posts
Tuesday, December 27, 2011 11:08:58 PM
He should have planned ahead and posted earlier closing hours, but I don't really sympathize with the customers all that much. People are so used to convenience that they feel entitled to it, and freak out when they don't get things their way. On the one hand, I don't blame Wal Mart if they fire him, but on the other, I don't blame the manager for not giving a fcuk. They are a notoriously pooty employer. I just hope he's got another job lined up or plenty of cash in savings.

Stardust6702
Male, 18-29, Midwest US
 159 Posts
Tuesday, December 27, 2011 2:55:48 PM
Guess what people, here is the magic phase that I want you all to learn "a business has the right to refuse service".

Now there are times where this is disputed because of ethnic, sexual orientation or religious views but if you stay away from those being the reason then its probably in their right. However, I haven't seen to many cases with them refusing service over closing time but I would imagine the court would side with Wal Mart.
It's their business, you have to play by their rules.

jfactor
Male, 18-29, Southern US
 150 Posts
Tuesday, December 27, 2011 2:47:13 PM
I ain't got any sympathy for all the idiots who wait to the very last minute to do their shopping.

GhettoNinja
Male, 30-39, Eastern US
 889 Posts
Tuesday, December 27, 2011 9:57:38 AM
The customer is not always right. So sorry.


At what point did the manager stop being a human being? I couldn't watch the vid, but obvisouly at some point he must have changed from a human to a pile of crap for people to act like he HAS to stay there for them.

He has family, his employees have family, just like all of the customers and he is entitled to see them on Christmas Eve.

JUGGALETTEx0
Female, 18-29, Eastern US
 1366 Posts
Tuesday, December 27, 2011 6:48:18 AM
If they say they close at 8, the customers have a right to enter the store. If he wanted everyone to be able to leave at 8 they should have posted the hours as 7:30 or 7:45. I work retail, I know it sucks to have wanderers after closing hours but it's part of working in retail you need to just deal with it. He will probably get reprimanded or fired from corporate. The customer is ALWAYS right. Some people might not get christmas presents this year because the non-nice individual manager didn't let them in when it was posted that they were open. They probably planned out their last day of christmas shopping like someone said by laying out what stores close when and then went to walmart last. It's really drated up. Our asm's never even let us lock the doors 2 minutes before closing. It looks really pooty on a company to advertise hours and then not adhere to them.

Rawrg
Male, 18-29, Midwest US
 935 Posts
Tuesday, December 27, 2011 5:50:53 AM
Wow, I can't imagine being this confrontational over something this petty. Seriously, what a bunch of pricks.

Mr_Pedo_Bear
Male, 70 & Over, Southern US
 973 Posts
Tuesday, December 27, 2011 5:15:22 AM
I'm willing to bet the people saying customer is always right and manager is wrong he should stick to hours have never worked in retail. Closing time is a collection of many different stops, stopping letting customers in, stopping on the tills, stopping customers wander around the shop. So every other day of the year they stay late and let you shop for longer fair do's. This day they've stopped letting customers in and only those already there are still shopping so they can stop as close to closing time as possible. And manager won't get fired for this.He is running the shop and ensuring his workers leave as promptly to their hours as possible, and not like these people will stop shopping at wal mart...

Wildcats2008
Male, 18-29, Southern US
 237 Posts
Tuesday, December 27, 2011 2:48:37 AM
See, if he lets this guy in then he would have to let the 10 people walking up behind him in. In my life experience most places stop letting people in a bit before the closing time. To me (as a former retail employee), closing time was when all the customers that are in the store are at the register checking out.

Again, it isn't JUST this guy. If he lets this guy in then he might have a crowd trying to get in and this specific customer may only take 5 minutes but he can't speak for those that would come in after him.

I think people should assume that most businesses will be closed and be blessed if they can even find a place to get what they need if they can. Most people in this world are inconsiderate of others so sometimes you just have to put your foot down and make people consider your situation even if it hurts their feelings.

CalyxMalakai
Male, 18-29, Southern US
 47 Posts
Tuesday, December 27, 2011 2:08:37 AM
"So you don't like the fact that he closed early?" Then shop elsewhere. "Nowhere else is open?" Then you should have planned ahead. The manager was well within his rights to close up earlier than posted times because Walmart is a business and not a public service. These customers were not owed a Goddamn thing and their sense of entitlement is sickening. Maybe next year they will plan ahead.

Mister_C
Male, 18-29, Europe
 664 Posts
Tuesday, December 27, 2011 1:46:48 AM
Actually I know plenty of shops (here in the UK) that stop letting people in 15 minutes before the official closing time so that it gives the store chance to get rid of everyone already in there, which usually takes them way past the closing time anyhow. It makes more sense on Christmas Eve.

Thetas
Male, 18-29, Western US
 1552 Posts
Monday, December 26, 2011 11:25:00 PM
How dare those Wal-Mart employees close 30 minutes early to go home to their families on Christmas Eve- How DARE they?! It's 7:40 on Christmas Eve and I NEED TO DO MY CHRISTMAS SHOPPING. Wal-Mart is the reason my kids won't have any presents. This is the worst thing that could ever happen to me.

Ripper398
Male, 18-29, Western US
 1318 Posts
Monday, December 26, 2011 10:27:01 PM
I'm going with the manager on this. People bitching about buying Christmas stuff, 30 minutes before the store closes on Christmas Eve... give me a break Those backwood rejects had a whole damn year to do this.

rooney217
Female, 18-29, Southern US
 1 Posts
Monday, December 26, 2011 9:51:29 PM
I hate it when people talk without knowing how retail works haha. That being said, yes the managers should not have closed at 7:30, perhaps at 7:45. I worked at Ross for almost 2 years and when retail stores close, we don't get to go home as soon as we close. We have to recover the mess that customers leave, and places like wal*mart, which have a lot of customers and have a lot of merchandise it is not a fast and easy job. So when people are shopping and just throw stuff everywhere, we have to pick it up. More often than not, the associates get to leave 1 or 2 hours after closing time. I would just like for people to acknowledge that stores do not miraculously clean themselves up. *Sorry for the rant* I understand why the managers would close 30 minutes earlier. Should he have done it? Probably not...but he did and those people probably talked to the actual closing time...hahah 1 point for retail!

Sakamura
Male, 30-39, Canada
 235 Posts
Monday, December 26, 2011 9:42:57 PM
What would you expect, Walmart people actually being nice and care about your shop? Christmas shoppers actually being nice and care about anything other than their self, really? Add both together, and you'll get the picture.

Seriously, he could've at least avoid sounding like a jerk by posting a big sharpie sign telling "CLOSING AT 7:30PM tonight only so our hard working partners can have a well deserved Christmas with their families". That said, like already discussed here, I agree Mr. Big Retail Chain should stick to their posted times, unless freaking war happens.

Squrlz4Sale
Male, 40-49, Eastern US
 6018 Posts
Monday, December 26, 2011 8:25:02 PM
Should Mr. Assistant Manager have let them in?

OF COOOOOUUUUURSE! Preventing people from entering and buying Christmas presents *during store hours* so you can go home half an hour early looks shockingly petty. If it didn't, it wouldn't have already gotten 20,000+ views on YouTube. No corporation wants this kind of publicity.

If it were my call, that Asst. Manager would be looking for a new job because he demonstrated a lack of common sense and a lack of respect for the customers.

SephirothA83
Male, 18-29, Midwest US
 963 Posts
Monday, December 26, 2011 7:06:33 PM
The funny part is that his higher ups probably told him to not allow customers in past x time, and now that there's a complaint about it he'll get fired or demoted over it.

ledzeppeloyd
Male, 18-29, Midwest US
 2304 Posts
Monday, December 26, 2011 7:04:35 PM
manager is just being a dick

SCfan
Male, 50-59, Midwest US
 1935 Posts
Monday, December 26, 2011 6:56:35 PM
FCMXD: Even though you show a common sense many do not, when a sign on a restaurant states it closes at 10 PM and a customer rudely walks in at 9:55 for service, that person is entitled to the same level of service they would get had they come at a more appropriate time. I will tell you this, your attitude and consideration for the server when you pull this stunt will go a long way in how well you are served.

BDT1981
Male, 18-29, Midwest US
 132 Posts
Monday, December 26, 2011 6:40:59 PM
I know of no store that would do this.

slbtiger
Female, 30-39, Southern US
 105 Posts
Monday, December 26, 2011 6:40:33 PM
He's the manager, not the owner. He does not have the right to refuse service.

He did not choose the store hours, Wal*Mart did. Wal*Mart can say "We are not open on Christmas Eve" or "We close at 7:30 Christmas Eve", but they can't say "We close at 8:00 Christmas Eve" and then not allow customers in the store. That is luring customers in under false pretenses; customers who would have gone to another store if they had been told ahead of time that the store would close at 7:30.

If he doesn't like Wal*Mart policies he can go work elsewhere.

-NOMAD-
Male, 18-29, Eastern US
 23 Posts
Monday, December 26, 2011 6:39:07 PM
Occupy Walmart!

wiscesq
Male, 30-39, Midwest US
 97 Posts
Monday, December 26, 2011 5:29:07 PM
I'm siding with the manager. You let those jerks in and they'll take their sweet time doing their shopping because at that point, what are you going to do? Grab them and physically throw them out when they're still poking around at 8:30? Who needs that hassle? Much easier and more civil to just stop letting people in the door when, in your training and experience, they wouldn't have time to shop and check out before the store closes. We also don't see how many staff the Wal-Mart has working or how long the lines at the register are.

lee-schizo
Female, 18-29, Western US
 296 Posts
Monday, December 26, 2011 5:19:53 PM
what ever happened to the right to refuse service?
and why are they getting so butt hurt they decided to go shopping on christmas eve no screw them it's their own fault.

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