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AOL Cancelation, How difficult is it?

Hits: 41983 | Rating: (3.5) | Category: Technology | Added by: burn_
Page: 1 2 3 4 57 Next >   Jump to: Bottom    Last Post
Naz14
Female, 18-29, Midwest US
 1167 Posts
Friday, June 23, 2006 10:36:55 AM
CompuServe was about the same, they are a branch off of AOL and yeah my dad wasnt too happy with them at all. Im sure he waited a good 10 to 15 minutes to get to a REAL person, and then they always go through the whole..ohh keep your internet thing..well why the hell would someone be calling if they DIDNT want to cancel it? All he said was hey, I hate dialup, its slow, ties up the phone line and disconnects alot, and you DONT have cable internet so im going with our local company.. the person was like...oh..ok..i cancelled it..thanks! and my dads like yeaa....click

Ragin2340
Male, 18-29, Eastern US
 1121 Posts
Friday, June 23, 2006 10:13:54 AM
I canceled aol years ago, back when it was still 3.0. Glad it wasnt as hard as it is now. Boo to AOL

FairSpirit
Female, 30-39, Eastern US
 121 Posts
Friday, June 23, 2006 10:09:33 AM
I had several situations like that when I tried to cancel MY AOL account. They sure do not give up easily. They do EVERYTHING they can to keep you with AOL. I no longer have AOL, thank goodness.

IAmTheMoose
Male, 18-29, Western US
 1241 Posts
Friday, June 23, 2006 10:02:18 AM
"I like to break the AOL Cds when they come in the mail. hehehe" -LaChica

really? i like to shoot them


bionicRod
Male, 30-39, Midwest US
 1105 Posts
Friday, June 23, 2006 9:54:01 AM
smort, I was thinking the same thing. I work on the phones for a mail order company, and we have a strict script to follow. I'm betting they didn't pay John enough to give a crap whether or not this guy kept AOL, but either that was scripted or there was some penalty to John for losing a customer. Poor guy.

Hoogs
Male, 18-29, Midwest US
 161 Posts
Friday, June 23, 2006 9:50:33 AM
This is why I don't have AOL. Even the AIM software gets in your face about everything...

gonadsonfire
Male, 13-17, Canada
 917 Posts
Friday, June 23, 2006 9:46:55 AM
lol. funny stuff!

LaChica
Female, 18-29, Midwest US
 2198 Posts
Friday, June 23, 2006 9:40:25 AM
I like to break the AOL Cds when they come in the mail. hehehe

MissyRee
Female, 18-29, Europe
 889 Posts
Friday, June 23, 2006 9:39:34 AM
Lol.. aol sucks!!

LaChica
Female, 18-29, Midwest US
 2198 Posts
Friday, June 23, 2006 9:37:18 AM
i think we learned a valuable lesson hear...

DONT SIGN UP FOR AOL


IAmTheMoose
Male, 18-29, Western US
 1241 Posts
Friday, June 23, 2006 9:23:49 AM
did anyone else notice that the clip started at 0:15 and ended at 2:14 (running for 1:59) but it said that the clip ran for 3:39?

smort
Male, 18-29, Europe
 128 Posts
Friday, June 23, 2006 8:56:00 AM
hmm feel kinda sorry for john getting fired n all. i bet he was just doing what he'd been told. he was probably just following a script... aol used him as a scapegoat for their poo-filled customer services procedure. hmm, or maybe he WAS just a rebel with a cause... to keep that account!

ryan14
Male, 13-17, Europe
 2067 Posts
Friday, June 23, 2006 8:40:17 AM
maybe all these AOL horror stories are all from John answering all the calls

numbskull84
Male, 13-17, Eastern US
 145 Posts
Friday, June 23, 2006 8:35:59 AM
emma is best stole the words right outta my my mouth

haha he got fired


wolfinstinct
Male, 13-17, Western US
 89 Posts
Friday, June 23, 2006 7:48:48 AM
My mom was on the phone for a couple hours. . .
They asked, "Do you use AIM at all?" Yes. "Do you use the same account on AIM as on AOL?" Yes. "How often do you use it?" It's on nearly all the time. . . "It says here you have 700 hours on your AIM account, this will be included into the bill" WHAAAAAT?! They just would not cancel the account, and trying to tack on fees where they weren't supposed to be.

emma_is_best
Female, 13-17, Australia
 72 Posts
Friday, June 23, 2006 7:15:03 AM
Hahaha.
John got fired.

robsug
Male, 13-17, Europe
 22 Posts
Friday, June 23, 2006 6:58:56 AM
has anyone here tried to actually uninstall AOL??
I did it about 2 years ago and had to reformat my drive because it deleted important drivers for windows.
I now reccomend no one ever uses AOL.
Not even the fact that the AOL interface will not allow you to access 'the internet', AOL is like the sea, but with a giant fish net around it, only certain sites are allowed in.
In my eyes that isn't the 'internet'.

Allen_05
Male, 18-29, Europe
 59 Posts
Friday, June 23, 2006 6:54:14 AM
In the UK, there was an advert from AOL about child protection cover, which was an extra (expensive) fee, then the advert said 'together with your supervision,' If you're supervising, clearly theres no need for protection?

PeterLazarou
Male, 40-49, Midwest US
 24 Posts
Friday, June 23, 2006 6:51:00 AM
i did this too for my boss and the guy was on the phone with me for 30 mins because canceling the account apparently was offending to him and really was riding me to keep it for her. Finally I said, "Dude, you're breakin' my balls here, just cancel the damn thing" and supposedly he did. And now I'm dealing with them to take off this dial-up fee they keep taking on my phone, almost 200 bux. non-nice individuals

pocketfluff
Female, 18-29, Eastern US
 23 Posts
Friday, June 23, 2006 6:49:35 AM
First of all: people in the 21st century still use AO[hell]??

Second of all, I believe this was an extreme situation; when I tried to cancel my free 1000 hours account (I was in a moving/transition phase, and it was easy to install), it wasn't nearly as hard to cancel. Granted, the AOL rep tried to persuade me not to leave them, but the effort wasn't nearly as stalkerish as this one.

Of course, my experience was nearly 2 years ago - the protocol for accounts about to be terminated may have changed, but I really do believe this was just an isolated situation. At least the segment does expose AOL as the desperate customer-bullyingg ISP that it has become.

AOL still sucks, though.


00_heaven
Male, 18-29, Europe
 89 Posts
Friday, June 23, 2006 6:49:28 AM
OH GOD IM doomed for life, ive got aol, if i want to cancel then i wont be able to :(.

they better keep giving me money off my bill (like they do now) or else


OctoberRayne
Male, 13-17, Midwest US
 148 Posts
Friday, June 23, 2006 6:38:32 AM
MSN > AOL

lolakitty72
Female, 30-39, Eastern US
 2500 Posts
Friday, June 23, 2006 6:34:42 AM
AOL is like Microsoft or Tom Cruise kinda evil.

unbelievable
Male, 18-29, Eastern US
 1165 Posts
Friday, June 23, 2006 6:28:21 AM
i hate AOL the crap is litterd all over my computer cuz it was pre-installed, i keep deleting it but its ALWAYS somewhere...AOL MUST DIE

tammoth
Female, 18-29, Europe
 62 Posts
Friday, June 23, 2006 6:15:10 AM
Is it true that AOL writes itself to your computer aswell or is that just myth?

Page: 1 2 3 4 57 Next > 

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