I Am Bored

Loads of viral videos, games, memes, lists and social networking for when you're bored. Updated every day, so visit often.
LatestPopularMost BookmarkedMost EmailedTop RatedMy FavoritesRandomChat
AllGamesFunnyEntertainmentQuizzesWeirdTechLifestyle, Arts & Lit.News & PoliticsScienceSportsMisc
Submit Content  





rss

friendsmore friends | add your site
Asylum

Holy Taco

Funny Videos

BuzzFeed

NothingToxic

Oddee

Mousebreaker

Online Games

Eat Liver

Online Games

Gorilla Mask

Full Downloads

Norway Games

Damn Cool Pics

Kontraband

Extreme Humor

X Hollywood

I Dont Like You

123 Games

Hollywoodtuna

Funny Games

Cool Stuff

Viva La Games

X - Vids

Smit Happens

Funny Videos

Funny Stuff

ebaumsworld



Back to Listing

AOL Cancelation, How difficult is it?

Hits: 41983 | Rating: (3.5) | Category: Technology | Added by: burn_
Page: 1 24 5 6 7 Next >   Jump to: Bottom    Last Post
Penguin619
Male, 13-17, Southern US
 1 Posts
Friday, June 23, 2006 11:16:17 PM
Check out the name of the topic; you got frustration

hd42slt
Female, 18-29, Canada
 238 Posts
Friday, June 23, 2006 10:07:58 PM
Wow. He was a lot more patient than me. I think I would've moved right to "Let me speak to your supervisor". Forget arguing with him.

tatervent
Male, 18-29, Eastern US
 375 Posts
Friday, June 23, 2006 10:06:13 PM
AOL is complete trash, they try to take over your computer... and it slows wayyy down and gets sick all the time


I use AIM all the time, without downloading a thing... www.meebo.com


Omgroflwtf
Male, 13-17, Southern US
 825 Posts
Friday, June 23, 2006 9:56:21 PM
^^
Thanks, they didn't play the whole thing on the news.
I feel sorry for John and Vincent at the same time.
AOHell sucks.

phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:26:03 PM
There the full thing

phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:25:51 PM
Vincent: Don't want it! I know the drill, I don't even want it. Don't even bother.

CSR: If you want me to cancel this account, you're going to let me speak, and give this paragraph. Okay? . . . But, you're going to listen to me if you want this turned off. So. Can I speak now?

Vincent: Go right ahead.

CSR: Thank you! Appreciate that. As I process your cancellation request, I'd like to tell you about a free benefit available to valued members like yourself . . .

Word for Word is an occasional feature excerpting passages of interest from books, magazines, Web sites and other sources. The text may be edited for space but the original spelling, grammar and punctuation are unchanged.


phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:25:43 PM

CSR: All I'm . . . all right. Someday, when you calm down, you're going to realize that all I was trying to do was help you, and it was actually in your best interest to listen to me . . .

Vincent: Wonderful!

CSR: And when that epiphany happens, why don't you just give us a call back.

Vincent: Okay. Yeah, great.

CSR: As I process your cancellation request, I have to tell you about a free benefit available for valued members like yourself . . .


phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:25:29 PM
CSR: No, it wouldn't actually . . .

Vincent: Cancel my account!

CSR: Turning off your account . . .

Vincent: Cancel! The! Account! Ca-

CSR: Would be the worst thing that . . .

Vincent: Cancel! The account.

CSR: Is your dad there?

Vincent: My dad? I'm the primary paying, I'm the primary person on the account.

CSR: 'K, 'cause I'm just trying to secure . . .

Vincent: CANCEL THE ACCOUNT! I don't know how to make this any clearer for you. . . . When I say cancel the account, I don't mean figure out how to help me keep it, I mean cancel the account!

CSR: Uh . . . I'm sorry. I don't know what anybody's done to you, Vincent . . .

Vincent: You're annoying the s--- out of me! That's what you're doing to me.

CSR: And that goes both ways, my friend.

Vincent: Good. Could you please . . . ?


phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:25:10 PM
CSR: Last month was 545 hours of usage.

Vincent: I don't know how to make this any clearer, so I'm just going to say it one last time. Cancel. The. Account. Please.

CSR: Well explain to me what's, wha, why . . .

Vincent: I'm not explaining anything to you. Cancel. The. Account.

CSR: Wha, what's the matter, Vincent? We're just . . . I'm just trying to help here.

Vincent: You're not helping me. Helping me would be . . .

CSR: I am trying to help . . .

Vincent: Listen! I called to cancel the account. Helping me would be canceling the account. Please help me and cancel the account.


phaseout2004
Male, 18-29, Midwest US
 147 Posts
Friday, June 23, 2006 9:24:29 PM
Customer Service Representative: Hi, this is John at AOL. How may I help you today?

Vincent: I want to cancel my account.

CSR: Sorry to hear that. Let's pull your account up here real quick. Can I have your name, please?

Vincent: Vincent Ferrari

CSR: 'K, Vincent . . . All right, thank you very much. Okay. You've had this account for a long time.

Vincent: I just don't use it anymore.

CSR: Okay. Well actually, I'm showing a lot of usage on this account.

Vincent: Yeah, a long time ago. Not recently.

(Here the service rep asks about another user name that belongs to Ferrari's dad.)

CSR: Well, what's causing you to want to turn this off today? I mean obviously, I mean . . .

Vincent: I don't use it and he doesn't use it, so we're canceling it. . . . I don't need it. I don't want it. I just don't need it anymore.

CSR: Well, on June 2nd, this account was signed on. It's been on for 72 hours. On June 2nd.

Vincent: I don't know how to make it any clearer . . .


crayzhomie
Male, 18-29, Eastern US
 21 Posts
Friday, June 23, 2006 9:22:07 PM
all too true.

cannibal151
Male, 18-29, Western US
 1617 Posts
Friday, June 23, 2006 9:12:04 PM
lmao

trashcan678
Male, 13-17, Southern US
 2969 Posts
Friday, June 23, 2006 8:51:47 PM
i didnt here him say can i talk to you dad

trashcan678
Male, 13-17, Southern US
 2969 Posts
Friday, June 23, 2006 8:48:30 PM
omg i would have yelled my @$$ off at john what an idiot

ashwey
Female, 13-17, Eastern US
 955 Posts
Friday, June 23, 2006 8:38:41 PM
utterly ridiculous.
AOL sucks a$$.
i've had it a couple years ago/
it had the sucky connections
and everything.
con artists.

AVDPhoenix
Male, 30-39, Europe
 1527 Posts
Friday, June 23, 2006 8:25:54 PM
Hahahahahahahaha! Bloody odd and funny at the same time! "Cancel the account!!! Can I talk to your dad?" Hahahaha.

KungPowFooey
Female, 18-29, Midwest US
 1 Posts
Friday, June 23, 2006 8:11:12 PM
Here is just insight from another angle at AOL. My boyfriend works for a company that does 3rd party verification for AOL and Compuserve. Once a customer does anything to their AOL account they have to be transferred to 3rd party verification to approve what they did, whether it be cancelling or whatever. So, sometimes, people call to cancel and the AOL rep. says "Well, I am gonna add a free month to your service" and then they immediately transfer to 3rd party verification. So my boyfriend gets people sometimes who say "Uhm...I wanted to cancel and he didn't and he sent me to you." But luckly, people at 3rd party can cancel the account. So, just go through them is my advice.

CmdrBittles
Female, 18-29, Canada
 1182 Posts
Friday, June 23, 2006 7:35:33 PM
I kinda feel bad for the guy that got fired..I worked in a few call centers, I know what it's like. If he didn't push like that he probably would have gotten crappy quality scores and possibly fired anyway, if he's been talked to before about not pushing enough. Or..maybe the guy wanted to be fired. lol

lucylucylu
Female, 13-17, Europe
 314 Posts
Friday, June 23, 2006 6:58:58 PM
big deal he was on the phone for 20 minutes. Get over it.

glitter bitc
Female, 13-17, Midwest US
 541 Posts
Friday, June 23, 2006 6:32:45 PM
yea i would have bitched off at them. i would not have been able 2 stay calm 4 that long.

smassi
Female, 13-17, Eastern US
 208 Posts
Friday, June 23, 2006 5:41:37 PM
oh! and btw, the AIM email account was free, i think...

smassi
Female, 13-17, Eastern US
 208 Posts
Friday, June 23, 2006 5:39:59 PM
i have a couple of questions.

1. i have roadrunner (homepage), but i can get an AOL email account. is having an email account at AOL the same thing as what the clip said or not?

2. Is AIM the same as AOL? because i got an email account for AIM.

please help me! im confused!


bianchi
Female, 18-29, Western US
 613 Posts
Friday, June 23, 2006 5:33:11 PM
That guy deserves to get fired.

Baphomet73
Male, 30-39, Western US
 198 Posts
Friday, June 23, 2006 5:27:18 PM
I had AOL for two years, and I only paid for two months. That was back when they would offer you a free month if you continued service with them. So I would just try to cancel before the free month was over, and they would offer me another free month. I can't believe I got away with it for that long. Idiots.

xbox8798
Male, 13-17, Midwest US
 184 Posts
Friday, June 23, 2006 5:20:42 PM
i saw this when it aired and i really couldn't believe what was going on

Page: 1 24 5 6 7 Next > 

You Must be Signed in to Add a Comment

If you've already got an I-Am-Bored.com account,
click here to sign in.

If you don't have an account yet,
Click Here to Create a Free Account
 

Back to Listing ^top


Bored | Suggest a Link | Advertise | Contact I Am Bored | About I Am Bored | Link to I Am Bored | Live Submission | Privacy | TOS | Ad Choices | Copyright Policy |
© 2014 Demand Media, Inc. All rights reserved.