Tuesday, January 12, 2010 7:39:50 AM
I call tech support just to harass them.
operator: What version of windows do you have. Me: Casement windows. operator: I'm not familiar with that. Me: Casement windows are hinged on the side and swing out like a door, to the right or left, in a swinging motion. Operator: I meant operating system.
Sunday, October 11, 2009 9:05:26 PM
I worked a teletech, i will always remember a guy that was having issues with his internet explorer, couldnt open his mail he kept saying, and that he had just won a price over the internet... I told him to close that window, and he asked me whether he should leave the curtains open or closed. One week later i just had to quit
Saturday, October 3, 2009 10:56:51 AM
Tech support is awful. Many of you pointed out the reasons why already. I worked for one providing tech support for Comcast. People would call because the tech who came to install their internet sh*t in their attic. You want to hear someone yell, talk to someone who had a stranger sh*t between the rafters in their attic and who now blames you. call centers blacken your soul. This guy is a hero of everyone who has worked in a call center.
And saying "you don't know what its like" is an apt statement because there is no way you can explain what working in a call center is like to anyone who has never had the misfortune. No words can describe how the darkness takes hold ;)
Thursday, October 1, 2009 9:45:18 PM
Some people. I actually liked this aspect of working in a tech support call center... that and patiently explaining to lawyers with features questions that all of our time is worth exactly the same amount when we are out of our depth.