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29 Comments - View/Add
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Rating: 4.3
Category: Weird
Date: 09/13/13 06:28 AM

29 Responses to Crazy Customer Meltdown

  1. Profile photo of kitteh9lives
    kitteh9lives Female 70 & Over
    8044 posts
    September 12, 2013 at 5:30 pm
    Link: Crazy Customer Meltdown - I am your WORST NIGHTMARE! BLEEEEP Bleepidy bleep bleepidy bleeeeeeeeeeeeeeeep.
  2. Profile photo of turdburglar
    turdburglar Male 30-39
    4896 posts
    September 12, 2013 at 5:50 pm

    I soooo thoroughly enjoyed that. I deal with customers quite a bit, and let me be the first to say...the customer is NOT always right.

    This guy has the patients of a saint. I will yell at a customer the second they yell at me.

    What is better than yelling at them (assuming you deal with them face to face like I do) is watching them get pissed, and smiling right back at them. Nothing makes someone angrier when they are mad and pissed, trying to get a reaction, and you smile right back.

  3. Profile photo of Forplay2k
    Forplay2k Male 50-59
    648 posts
    September 12, 2013 at 5:52 pm
    I know how he feels, he must be dealing with Nationstar Mortgage.
  4. Profile photo of Magentab0b
    Magentab0b Female 30-39
    1467 posts
    September 12, 2013 at 5:53 pm
    Awww Mark, I bet he`s the one who always gets bagels that no one chips in for.
  5. Profile photo of tiedyed
    tiedyed Male 40-49
    324 posts
    September 12, 2013 at 5:55 pm
    Hmmmm.... "you were supposed to be here yesterday, you were supposed to be here today!!" Thank you for calling Time-Warner Cable.
  6. Profile photo of RoboPatton
    RoboPatton Male 30-39
    2424 posts
    September 12, 2013 at 6:00 pm
    Soon as he said the machine gun comment, the cops shoulda been called.

    Harsh, but in this day and age, you can`t take chances with poo like that.
  7. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36672 posts
    September 12, 2013 at 6:43 pm
  8. Profile photo of bacon_pie
    bacon_pie Male 30-39
    3061 posts
    September 12, 2013 at 6:48 pm
    Jimmy Kimmel is behind this.
  9. Profile photo of McDuff73
    McDuff73 Male 30-39
    870 posts
    September 12, 2013 at 7:07 pm
    I wouldnt have taken the abuse I would have warned him once then hung up
  10. Profile photo of McThstlpnts
    McThstlpnts Female 18-29
    1540 posts
    September 12, 2013 at 7:14 pm
    UGH...I really don`t miss working in a call center. I worked for the warranty exchange for Cingular (now AT&T) I got at least 6 calls a day with people like him.

    When AT&T was owned by Bellsouth (before they were purchased by Cingular and then repurchased by AT&T...confusing I know) there was the 3x warning system. You could warn a customer, "I do not appreciate that language. If you continue to use it I will disconnect the call." Say it three times and if they continued to be dicks you could hang up. Then Cingular came into the picture and you couldn`t hang up no matter how nasty the customer got. Ridiculous! I learned to cover up my accent too working for Cingular. Either they mocked me because I was Southern or they flirted...which was just creepy.
  11. Profile photo of Afugy
    Afugy Male 30-39
    199 posts
    September 12, 2013 at 8:09 pm
    I was once this person. I don`t know what happened but now I`m a much nicer person calling call centers. Flirting with the ladies and joking with the guys. I don`t even get mad at the scam calls that I have got lately, I just try to get them to say that they are a scam, like, really, my computer isn`t updating correctly.
  12. Profile photo of Squrlz4Sale
    Squrlz4Sale Male 40-49
    6230 posts
    September 12, 2013 at 8:22 pm
    LOL @ Gerry`s GIF. Exactly.
  13. Profile photo of Hapeie
    Hapeie Male 18-29
    6 posts
    September 12, 2013 at 8:41 pm
    wheres part 2?
  14. Profile photo of CrakrJak
    CrakrJak Male 40-49
    17514 posts
    September 12, 2013 at 9:15 pm
    I think the guy that invented phone mazes should be hung up by his testicles and beaten to death with phone cords.

    Phone mazes are THE absolute worst way to handle customer service, then on top of that they add advertising in between the levels of the maze.

    After several wasted minutes, you might get a human being.. in India.. speaking broken English.. :Facepalm:

    After several more wasted minutes, you`ll get put on hold, for an indeterminate amount of time, for tier two support.

    After being told for the 3rd time to reset your device and all the other procedures you tried before you even called, you might, just might get to tier three and someone that can actually knows what is going on and tell you something like, "We`ve been working on the server nodes and your area might be experiencing service outages". Asking how long they may last, gets you nowhere. Asking why they haven`t told tier one service about the outages, gets you nowhere.
  15. Profile photo of diylobotomy
    diylobotomy Male 18-29
    1832 posts
    September 12, 2013 at 9:27 pm
    This is hilarious. I worked at a US Cellular call center for a while and these calls happen more than you think. Honestly, I wouldn`t have put up with that for more than a minute before hanging up.
  16. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36672 posts
    September 12, 2013 at 10:13 pm
    Te problem with phone mazes is that the option I want is never listed. A live person can`t be all that expensive! Definitely outweighed by the positive impression on the customer.

    Side note, I don`t like robots on the phone & I don`t like them at the store. I DO NOT EVER use those self-serve checkout lanes. Having a real cashier keeps a person employed.
  17. Profile photo of Naitsirhc88
    Naitsirhc88 Male 18-29
    392 posts
    September 13, 2013 at 12:00 am
    Must be an AT&T Customer
  18. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36672 posts
    September 13, 2013 at 12:07 am

    He`s probably nice when you get to know him.
  19. Profile photo of Draculya
    Draculya Male 40-49
    14622 posts
    September 13, 2013 at 12:59 am
    Machine gun massacre threats? Classy.

    I would have gotten his number, called him back at 4am and left a voicemail for him to call Michelle back on extension 3775.
  20. Profile photo of emmettyville
    emmettyville Female 40-49
    4348 posts
    September 13, 2013 at 1:56 am
    lol. That would be me after 3 hours as well...
  21. Profile photo of stk5m
    stk5m Male 18-29
    322 posts
    September 13, 2013 at 2:22 am
    That poor customer service rep is awesome. He kept his cool the whole time.
  22. Profile photo of HalfPintRoo
    HalfPintRoo Female 18-29
    2765 posts
    September 13, 2013 at 5:23 am
    Having a real cashier keeps a person employed.

    wow, thats a really good point
  23. Profile photo of Jake_Justus
    Jake_Justus Male 50-59
    7033 posts
    September 13, 2013 at 6:40 am

    Did you ever notice how these types of conversations are sometimes reduced to primal sounds?

    CUSTOMER: "Roar. Raahhrrr."
    REP: "Meow. Purrr."
    REP: "Purrrr. Mew. Mewww."
    REP: "Mew, mew, mew. Meow. Purrrr."
    REP: (Silence) ..... "Mew?"
  24. Profile photo of patchouly
    patchouly Male 40-49
    4746 posts
    September 13, 2013 at 7:01 am
    I would be less sympathetic if I hadn`t gone through the exact same thing. My cell phone service wasn`t working and I was transferred around for three and a half hours. They would say, "please hold while I look into that" then the phone would hang up. Or they`d say, "hang on while I transfer you to tech department" and then I`d be transferred out to the main menu. It was a nightmare and by the end of it, I felt like the guy in the video. Granted, I kept my cool, but I just wanted to start yelling and smashing things. It was the most frustrating thing I have ever experienced.
  25. Profile photo of drawman61
    drawman61 Male 50-59
    7740 posts
    September 13, 2013 at 8:23 am
    I`m sorry about that, didn`t realise they were recording me.
  26. Profile photo of SavageChef
    SavageChef Female 50-59
    2692 posts
    September 13, 2013 at 9:00 am
    Someone needs a Valium and a nap. And maybe a big fat bitch slap.
  27. Profile photo of Denogginizer
    Denogginizer Male 30-39
    821 posts
    September 13, 2013 at 5:31 pm
    So much respect to that call center dude for keeping it cool. I understand that rage and have deep hatred of robots on phones.
  28. Profile photo of donk2006
    donk2006 Male 40-49
    1 post
    September 13, 2013 at 7:57 pm
    This customer was actually banned from any further contact with this company. I have been in customer service for 15 years. I will say that you do actually get more be being nice than acting this way. He was probably put into the loop he was in because of his attitude. The company I work for now allows us to disconnect calls if you are disrespectful and if you throw a threat like this guy did we will report you to the police. We have had a couple of people actually arrested. There is a law in most states covering telephone harassment that includes profane language and threats of physical violence. Most people don`t realize that when you act the way this person acted you are actually breaking the law. Another thing people don`t realize is that when you ask for a manager the majority of the time you are getting one of my co-workers...
  29. Profile photo of timbrebander
    timbrebander Male 30-39
    50 posts
    September 14, 2013 at 1:38 pm
    Yeah, Michelle Obama is an annoying mean person. What the drat is there a first "lady" anyway? BTW Michelle Obama most likely has a serious endocrine imbalance. That would explain her disproportionate body. While I`m at it, Hilary Clinton had somewhat of the same thing. Menopause is no excuse here... Any thoughts? I probably won`t care.

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