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Category: Misc
Date: 03/08/13 02:52 PM

36 Responses to Frappuccino Freak Out

  1. Profile photo of kitteh9lives
    kitteh9lives Female 70 & Over
    8044 posts
    March 8, 2013 at 1:28 pm
    Link: Frappuccino Freak Out - She paid for a medium but wanted it in a large cup with free overflow. Times are tough, you have to fight for every drop
  2. Profile photo of Dead_mind
    Dead_mind Male 18-29
    303 posts
    March 8, 2013 at 2:59 pm
  3. Profile photo of CodeJockey
    CodeJockey Male 40-49
    5611 posts
    March 8, 2013 at 3:14 pm
    "OK, Madam, you seem to have had enough. I`m calling you a cab..."
  4. Profile photo of piperfawn
    piperfawn Male 30-39
    4916 posts
    March 8, 2013 at 3:55 pm
    I bet this is a right cause to declare a war against some country around the world chosed by pointing a finger on a spinning globe, Muricah.
  5. Profile photo of peakingo
    peakingo Male 30-39
    761 posts
    March 8, 2013 at 3:56 pm
    I used to run a store with a coffee shop inside and one day I heard a customer flipping out at one of my staff members.

    When I came into the conversation she was yelling because the barista who was slammed, didn`t give her milk immediately with the tea she ordered.

    After refunding her money and giving her a free voucher she was still flipping out. I looked at her and her husband (who was standing behind her) and said, "I apologize for the milk but the other barista didn`t show up so she`s been handling our busiest hours by herself."

    She continued to rant and said things like, "that`s not my problem." I told her I understand that, but it`s more of an understanding of why she`s stress and for what it`s worth, I now have a young girl crying in my stock room because you didn`t get your milk when you asked.

    At that point her husbands eyes opened wide and he pulled her back apologized and left.
  6. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36850 posts
    March 8, 2013 at 4:32 pm

    On second thought, make hers a decaf.
  7. Profile photo of honkeylips
    honkeylips Male 30-39
    1586 posts
    March 8, 2013 at 4:52 pm
    There is nothing in this world that would ever cause me to make myself look like that kind of an idiot.
  8. Profile photo of avail9988
    avail9988 Male 18-29
    700 posts
    March 8, 2013 at 5:16 pm
    Its funny you seem to employ full grown people in your MacDonald`s in the US
  9. Profile photo of Pinkminx22
    Pinkminx22 Female 30-39
    1097 posts
    March 8, 2013 at 5:18 pm
    As I was watching this video on my phone, my son who is 4 1/2 months old and sitting in my lap looks up at me with this look as if to say "what in the hell are you watching" LOL...... Oh my.
  10. Profile photo of Skett
    Skett Male 18-29
    21 posts
    March 8, 2013 at 5:45 pm
    Where I work I`ll make far less effort to help somebody treating me like that than I will somebody whos friendly. I once had somebody apologise for spilling a coffee that they`d just bought so I came out to clean it up. Was just about to offer her a replacement on the house and she said "Aren`t you going to go and replace it for me then? After all it was your fault! The lid came off!"
    At which point I told her that the lids were not designed to hold all the coffee in the cup when dropped but merely to prevent spillage and that I would happily go and get her a replacement but she would have to pay for it.

    I did find it quite funny when her friend came up afterwards and gave me a well done for standing up to her!
  11. Profile photo of turdburglar
    turdburglar Male 30-39
    4896 posts
    March 8, 2013 at 6:07 pm

    skett - Totally agree. In the past I found myself "going the extra mile" for a-hole customers, just to get them to shut up. It took a conscious effort to stop putting up with those people and put my effort into the nice people.
  12. Profile photo of SilverThread
    SilverThread Male 30-39
    3431 posts
    March 8, 2013 at 6:30 pm

  13. Profile photo of agentsarahja
    agentsarahja Female 30-39
    124 posts
    March 8, 2013 at 6:30 pm
    She paid for a medium drink. She did not pay for a medium drink plus overflow. 12 ounces (or whatever ) is 12 FLIPPING OUNCES

    I worked behind counters of all kinds - there is a way to ask for extra - it`s easy if you are NICE. 90% of the time whoever is helping you would be glad to do it for free and will feel like a good guy - everyone wins. Insulting the counter clerk is a surefire way to make you look like a jerk and you get NOTHING . No one wins.
  14. Profile photo of carmium
    carmium Female 50-59
    6381 posts
    March 8, 2013 at 6:42 pm
    Around here, virtually all counter servers are ESL immigrants who often know only enough of the language to push the cash register buttons: Coffee+donut+herbal tea+scone= "Fife seeksty whan." God help you if you ask to have that scone warmed in the microwave, `cause it ain`t on a button, and you get this panicked look as the guy offers you a mug. They`re not all that bad, but some really are.
    But going psycho over not getting your order right is really low class.
  15. Profile photo of Skett
    Skett Male 18-29
    21 posts
    March 8, 2013 at 6:45 pm

    Its not because I know its the right thing to do, its because I hate people telling me what to do, and I tend to get stubborn!
  16. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36850 posts
    March 8, 2013 at 7:30 pm

    People complain customer service is dead, but I say "shut up".

    People in service jobs spend all day on their feet flogging away at a dead end job for starvation wages while nasty bitches berate them. But that`s not enough is it, you want them to act like they give a schitt as well. I say you`re asking too much. Be polite and they won`t spit in your coffee. That`s all you can reasonably expect.
  17. Profile photo of mervviscious
    mervviscious Male 40-49
    1793 posts
    March 8, 2013 at 7:35 pm
    mmmmm I could be married to that women and I am not sure, except for how she looks, that I would notice the difference. I am sure that if you get past her hate of men (my wife) and her hate of people, I am sure she is a sweet girl.
  18. Profile photo of Solvent
    Solvent Male 18-29
    2842 posts
    March 8, 2013 at 8:29 pm
    Who the hell pays for a dog and expects to get a cat?
  19. Profile photo of OldOllie
    OldOllie Male 60-69
    15841 posts
    March 8, 2013 at 8:35 pm
    Its funny you seem to employ full grown people in your MacDonald`s in the US
    Why hire dumb inexperienced teenagers when there are plenty of mature adults lined up and willing to do the same job for the same minimum wage?

    That`s what 14% unemployment will do for a country. Thanks, Obama.

    Also, a lot of fast food business count the cups and reconcile that with the cash register sales. If you sell more medium drinks than the number of medium cups used, and fewer large drinks than the number of large cups used, you`re gonna have some `spainin` to do.
  20. Profile photo of Gerry1of1
    Gerry1of1 Male 50-59
    36850 posts
    March 8, 2013 at 8:47 pm

    "Its funny you seem to employ full grown people in your MacDonald`s in the US"
    I know a woman who recently got her Masters in Business Administration. After a year and a half of job hunting, she finally got a job as assistant manager at a McDonalds. Not exactly what whe expected to find, but that`s the state of the economy in the US. Her entire salary goes to pay off the student loans & her husband pays all the other bills.
  21. Profile photo of turdburglar
    turdburglar Male 30-39
    4896 posts
    March 8, 2013 at 10:15 pm

    skett - Yep! I was young. I was worried about them complaining about me to "higher ups". I soon figured out that I had it backwards. Everyone is used to hearing complaints, but when you impress a nice person and they take the time to give a commendation, it out weighs 100 complaints. Ass kissing is important when you`re young. I am slowly reaching the "kiss my ass, I`m too old for this shi.t" age...It`s awesome!
  22. Profile photo of OldOllie
    OldOllie Male 60-69
    15841 posts
    March 8, 2013 at 11:12 pm
    "Why hire dumb inexperienced teenagers"

    By that logic nobody should have a job because nobody has experience until they`re trained. Get the point? Hope so.
    It`s funny you would ask me about getting your "point" after completely missing mine.

    In a good economy with low unemployment, most adults with a decent education, average IQ, and work experience don`t have to settle for minimum wage. Young inexperienced workers are the only ones who have to take crappy jobs at minimum wage like fast food and other menial unskilled work.

    However, when the economy is as bad as the Obama economy is, there are millions of unemployed adults who are willing to take a minimum wage job if there is nothing else available.

    Right now there are many young people who have never had a job, and they probably won`t have one for a very long time. That`s not by my logic; that`s the new normal under Obama.
  23. Profile photo of Nickel2
    Nickel2 Male 50-59
    5879 posts
    March 9, 2013 at 2:27 am
    Hormones in action.
  24. Profile photo of malikymoo
    malikymoo Female 18-29
    2028 posts
    March 9, 2013 at 3:57 am
    i need subtitles
  25. Profile photo of ForSquirel
    ForSquirel Male 30-39
    2193 posts
    March 9, 2013 at 4:47 am
    Looks like a real catch.

    There are so many things I want to say about this, but I`ll refrain. It`s to early, I haven`t had my caffeine and I`m not thinking clearly yet.
  26. Profile photo of Magentab0b
    Magentab0b Female 30-39
    1467 posts
    March 9, 2013 at 5:59 am
    I am so contrary that I love helping customers like that.

    Come talk to me after you deal with a very drunk and belligerent person trying to buy alcohol when it`s 1:50am and you have a regular standing behind them just trying to get their post work two cans.

    Best line ever for customer service relations, "I am sorry but company policy states . . . ."
  27. Profile photo of maggierose78
    maggierose78 Female 18-29
    688 posts
    March 9, 2013 at 7:03 am
    3 things.
    First that customer was a bit_h

    2 there are better ways of handling this customer. I would have just taken the coffee, gave her a refund and asked her to politely leave if she continued with that language. If she refused, I would have called the police.

    3. there are many people who work at low paying jobs not because of their lack of education or lack of experience, but because there are not any jobs out there.

  28. Profile photo of spanerbulb
    spanerbulb Male 30-39
    1244 posts
    March 9, 2013 at 7:29 am
    One point, stop wasting money on crap like take away coffee in the first place, make your own ffs.
  29. Profile photo of DethRose
    DethRose Female 18-29
    280 posts
    March 9, 2013 at 8:35 am
    Nothing worse than a white girl pretending to be black.
  30. Profile photo of bacon_pie
    bacon_pie Male 30-39
    3061 posts
    March 9, 2013 at 9:47 am
    We use to pull a Waiting all of the time to people who were either rude or someone we just didn`t like. Always be polite to the ones who handle your food.
  31. Profile photo of Huey
    Huey Male 30-39
    204 posts
    March 9, 2013 at 10:58 am
    At what point are people going to stop feeling entitled to do whatever they want when ever they want? This society is doomed.
  32. Profile photo of turdburglar
    turdburglar Male 30-39
    4896 posts
    March 9, 2013 at 1:54 pm

    I have worked fast food jobs when I was young. The worst part was not the customers, but the management and coworkers.

    My current job is frickin awesome. Bad economy can`t stop this train! chooo choo!
  33. Profile photo of LadyKonFuze
    LadyKonFuze Female 18-29
    337 posts
    March 9, 2013 at 3:50 pm
    It`s a drink! If she doesn`t like it so much, go elsewhere.
  34. Profile photo of sbeelz
    sbeelz Male 30-39
    2868 posts
    March 10, 2013 at 12:38 am
    What a miserable human being.
  35. Profile photo of EVILLECUTTER
    EVILLECUTTER Male 18-29
    244 posts
    March 12, 2013 at 8:07 am

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