Log in with a social network:
Log in with your username or email:
operator: What version of windows do you have. Me: Casement windows.operator: I`m not familiar with that.Me: Casement windows are hinged on the side and swing out like a door, to the right or left, in a swinging motion.Operator: I meant operating system.
And saying "you don`t know what its like" is an apt statement because there is no way you can explain what working in a call center is like to anyone who has never had the misfortune. No words can describe how the darkness takes hold ;)
But dude, you don`t know what it`s like making `you don`t know what it`s like` excuses. ;D :P
Don`t use "you don`t know what it is like" as a excuse, it makes you sound like 12 year old.
Seriously!!! Well, if you are telling the truth and you ever run into that guy again, tell him he is my freaking hero.
Agreed on number 3 to good. LOLOLOL
They`re not checked, but I have no trouble believing they`re all true.
The way I asked the question (the method given in the relevant helpfile for disabling the automatic filling in of the login password wasn`t working) obviously led him to think I had some knowledge. I swear he sounded hopeful when he asked me what operating system I was running. Probably hopeful that the answer wouldn`t be "Dell", dumbfounded silence or abuse.
I did Tech Support for Polaroid electronics. So many people don`t know how to put a "tape" in the DVD player... but the tech support was better than Cell Phone Insurance (in the same building as the tech support. I did both)
I would rather have a job catching elephant dung in a sack as the elephant takes a dump than work in a call centre as first line tech support. It really is that bad. Seriously. It is very far removed from a cozy desk job answering questions with the occasional customer who needs things explained in more detail.
Checking a power supply...oh my, that isn`t the half of it. A customer who could check their power supply would be unusually knowledgable.
Try explaining algebra to a toddler while someone shouts at you for not succeeding. That would be closer. It`s frustrating enough to make you cry.
When I was asking in my exit interview if there was anything they could do to convince me to stay, my answer was "Threaten me with a gun and chain my to the desk."
I also called out my last day with the excuse of Dragon Attack. A dragon was attacking the castle. They all thought it was hilarious, because those places don`t give a poo about you or why you are or aren`t there. They just dock you for being absent.
Call centers are like the 9th circle of hell. Are there that many? I don`t know, but call centers are it.
When you call customer support, just remember that the person on the other end hates his/her job, hates his/her life, and most of all hates YOU.
Don`t you have to pay huge amounts in fees for uni in America? Thousands and thousands of dollars I thought.Maybe his parents couldn`t afford for him to go. Is that his fault?
whats moreso, he didn`t submit a 2 weeks notice, he obviously came in the next day (or didn`t come in) and quit hence "yesterday" was last day of "work". way to make your friend look like a jackass.
Both partys are dumb to me. The customer for general stupidity and the support working thinking that there won`t be alot of stupid callers and quiting because of in it a manner that will make less people want him after.
This is the whole thing!
"When you decide to leave your next job"this makes no sense
Some people don`t enjoy being dehumanized... Call centers are for noobs.