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For all of you that say he appears mentally challaged...either way....you CAN`T sell to him. Its illegal to sell alcohol to mentally challanged person without a "guardian" with them. So its a good way to handle the situation whether he was drunk already or not.
i do believe i heard a female utter those words
By you selling that person more alcohol you are then giving them the right to go out and possibly hurt another person or themselves, because you let them out on the road and you knew they were in that condition. You`re supposed to do just what the "manager" did, and I wanna say if they don`t have anyone to come and get them then I *think* you have to call the police. But I`m not 100% sure on that.
I`m not sure if Americans have Serving it Right but if someone comes in to your store and tries to purchase alcohol and their clearly very intoxicated you can`t sell them liquor. Because you are the last place to sell to them, if they then get into an accident on the way home, or drive drunk and hurt someone you become liable. pooty, I know but it`s the law.
I do hate these videos though, parts I agree with. Take the alcohol and stash it below, otherwise they`ll take it and book it..fuc kin drunks haha but when does a manager ever arrive that promptly. Usually you have to stand there awkwardly for 5-10 minutes while angry custo stares you down until someone gets off their ass...and wives never swoop in just in time to lead their belligerent husbands to safety. I call bullpoo!
Thank god I`m in Canada...I`m a grocery cashier but we don`t sell alcohol
Anyhow, this training video was completely useless, IMO. I mean, what?
Drunk customer attempts to purchase alcohol:Step 1. Seize said alcohol, stow it under counterStep 2. Call manager for "assistance" i.e. to offer customer a ride homeStep 3. Refuse to sell customer the itemStep 4. Stare at customer until strange woman carries him/her off
What is that? D:
God I hate training vids, they`re so damned unrealistic and they just lie to you.
"No one expects you to be perfect."
What a load of Horse barf! They don`t expect you to be PERFECT, they expect you to be able to manifest EVERYTHING at will!
hes not drunk hes retarded
o.Oi don`t think id react the way the cashier did..
The guy could have been drunk, mentally challenged, whacked out on drugs, or some combination of the above. You can usually tell a drunk by the smell; the other two possibilities are more difficult to discern. We also don`t know if the woman was his wife, sister, support staff, or whatever.
If I were the clerk, I would have asked her if she still wanted the booze.
I lol`d. A LOT xD
Because a mentally challenged guy will most likely not be buying alcohol