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Lol noob get off the internets.
You must not work in an office. I use the Reply to all button quite regularly, when more than two people are involved in the conversation. It is a waste of time for everyone involved in a conversation between 3 engineers, production, the sales manager, and tech support regarding how a recent bug discovery is going to delay manufacturing, and the impact on the customers, ETA of final product, so on. Reply to All is a very useful tool.
I searched for our CEO. I was very happy to not find him.
Even if the delay is due to weather or some other uncontrollable circumstance, the CEO of the company should not have so little respect for their customers.
And if I`m ever back on the mainland again and they have the best rates, I`m going to travel with Spirit. I unlike this couple understand that if I have to be at point A in city X by 8pm I will arrange a flight to get me to city X by noon, if not earlier (like the day before).
flight delays have to be factored in; if i were those people the concert wouldnt have been the day of or even the day after the flight.
if you really want to get there buy your own damn jet or rent one where you and your people are the only ones flying. the bigshots do it and if you only fly once in a while it may cost a little more but its still wayyy better than flying first class on a plane full of lots of people!
What mistake Rich? The arrival/departure time is an estimate. The airline can`t help if there`s a disgruntled customer that has to be taken off of a plane or security check point takes longer than it should, next you`ll be expecting them to stop storms so they can keep their "promise." Also to say he has a slack attitude probably means that he`s gotten tired of their antics. You have to know both sides of the story especially in correspondence
And Ia gree with phinphan. You only bought the flight tickets, you didn`t make an agreement with the airline that you are on the flight so that you can go to a concert. Only a fool buys tickets without preparing for any flight delays.
$376?! We`ll have to file for bankruptcy! Who could possibly afford such a large sum?!