AOL Cancelation, How difficult is it?

Submitted by: burn_ 11 years ago in Tech

Bet you never thought it was this bad.
There are 165 comments:
Male 318
lol read the bottem message that scrolls
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Female 61
Back when we had AOL someone hacked into our account and for some stupid reason sent IMs everyone on the buddy list that involved the use of swear words. Of course thats a big no no with AOL, and someone reported it and they locked the account.

We were on vacation while this was happening. When we came back and called up AOL to try to get our account unlocked, the AOL guy refused to listen to us and wouldn`t cooperate. When my mom asked him for his name he refused to tell her and then hung up on her.

Ahh, AOL.

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Female 878
I`m so glad I don`t have AOL.
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Male 4,393
OMG hahahhahahaaha
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Male 4,393
can i talk to your dad?!? :) hahahahahahaha lolololololo
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Male 1
I GOT THE SAME LINE & RUN-AROUND
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Female 127
Haha that`s great
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Female 799
I am never joining AOL after seeing that, not that I would of done anyway.
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Male 1,725
aol is so evil to my dad right now
he is trying to get rid of it from the comp and since we have some other stuff on the comp right now,aol sortof took over our comp and started putting randonm things on it.
its mean
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Female 7
FIREFOX ROCKS!!!!!!!!!!!!!!!!!!!!!!
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Female 7
AOL is screwed.
(i cant believe john got fired!!)
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
Wink wink!
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Male 17
They skipped the best part, on Break they start swearing at each other and stuff, check it out there.
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Female 44
thats why its called aol: non-nice individuals online
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Female 344
yeah my mom tried to get KOL for my little sister and they gave us the whole package made us pay for it and when we tried to cancel he asked what was wrong and she said cause all we wanted was kol not the whole internet crap yeah he wouldn`t cancel it so my mom asked for the manager and threatened to sue so then finlly they disconnected it lmao thats all it takes a little threat makes the world go round!:-P
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Male 377
Good thing I only had to experience AOL at my friend`s house, nightmare in itself. They said that they`re planning on canceling soon too. Good luck.
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Male 377
That is why you don`t join AOL to begin with. Besides, I wouldn`t blame him for wanting to cancel his account because AOL is f`ucking slow.
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Male 259
im glad i dont got aol, im glad my family never has even considered getting aol
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Female 6
aw aol isnt that bad.....
well even if it is, steve case rocks!!!!!!
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Female 5
It took me 30 minutes to cancel my account. I told him I didn`t want it anymore and that I never used it & then he asked why I had it & I said for school & he started mentioning and blabbing about online homeowrk helpers. like wtf. cancel my account bitch.
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Male 182
I HATE detest abhor, abominate, execrate, loathe - find repugnant, contemn, despise, disdain, and scorn AOL
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Female 584
Good thing I`ve got BT.
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Female 411
Glad that a**hole got fired!
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Female 77
"Like OMG, he wanted to talk to my dad."

AOL sucks either way. Dont get an account, then you won`t have to cancel!

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Female 1
21 minutes!!! i had to wait with speakerphone for like 30 minutes then got someone then they kept on and on forever and had to call back twice... 21 minutes at least it got canceled in one phone call!!!
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Female 123
seems like eveyone has a bad experience with AOL....I`ve had them myself and this video just brought back bad memories...but now;

"I`M FREE AT LAST, I`M FREE AT LAST, THANK GOD ALMIGHTY, I`M FREE AT LAST!!!!"

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Female 60
AOL is insane
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Male 163
i hate AOL
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Female 132
I`m on AOL..I`m never leaving it now am I? haha x
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Male 555
You`ve Got Fail
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Female 155
AOL tries waaaaay too hard. Especially with those little discs they give out everywhere...

One time my brother, after only 3 weeks of having AOL, tried to cancel his account. He did tape the conversation, but he never sent it in or anything. It was almost the same conversation Vincent and Johnny had. Ha. Go die AOL.

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Male 46
I have Aol Instant Messenger...Is that equally important to get rid of? Cuz I know when I grow up I`m not going to need it anymore...And I do have a bad temper.
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Male 693
Lol, lachica i do the same thing XD

and joe3086, same here.

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Male 36
Couldn`t be more true. I can`t tell you HOW long it took us to cancel with AOL, and even after it was all said and done, they started charging us again a few months later! They then tried to convince us that someone had downloaded the software or some crap like that... why anyone continues to use America Out-of-line is just beyond me.
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Female 127
That`s ridiculous. I really don`t like AOL.
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Female 35
It was fine when i canceled AOL, felt sorry for that dude though!
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Female 455
Wait- this got on the news? It`s unfair but not exactly newsworthy...
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Female 4
oh, and here`s the whole convo....

http://media.putfile.com/AOL-Cancellatio...

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Female 4
wow... I work for a high speed internet company and if someone calls in and says they wanna cancel i ask why and say ok i`ll get that done for you. Like holy crap, that`s just pitiful, but I guess they`re getting desperate.
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Male 979
1000 free hours! what a deal!
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Female 42
OMG that brought back nightmares!!! I had AOHell for a while a long time ago, and when I tried to cancel the account they told me NO!! AS IF?! They said it was because they`d like me to keep trying it for a while then I can call them back in a month or so if I`m still not happy?! Needless to say I got mad and started verbally swinging and told them to cancel it NOW. They said they would and I found out like six months later they`d been charging me the entire time anyways. When I called all mad they said I never cancelled the account. They finally did cancel it then started charging me again for it like three months later!! It was a nightmare trying to deal with those bastards!
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Female 139
i tired cancelling twice and AOL gave me these stupid ridculous deals so my dad said to take them....

after we saw how high the bill was betting my dad got the bank to stop sending money to AOL so evenutally after 6 months of not paying the bills and fees, they CANCELLED my account....

i tried to sign on but they said the account was invalid, so if you want to get AOL to cancel your account, just stop paying!!

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Male 193
Hmm...I remember my mom just cancelled the credit card they were billing. Practically stole the last 3 months from them.
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Female 98
wow...that`s rough. i`m glad i can`t use aol! (never wanted to anyway...hated the ads,)

and to you NOFX14: i don`t think i found a single person that stood up for AOL here on IAB. people here are too smart for that, i guess. just thought i`d let you know.

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Male 77
I have the same story i tried to cancel aol it tiook me 1 and a half hours
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Male 725
I feel this guys pain because MY FAMILY HAS TRIED GETTING AOL OFF OF THIS DAMN COMPUTER 3 TIMES ALREADY! Guess What? IT WON`T dratING COME OFF!
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Female 178
"Herpes is easier to get rid of than AOL"
Almost!! My aunt had it, and it took her just as long to get rid of it as to cancel our AOhell stuff. And it was less painful for her too.
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Male 51
lolakitty is right
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Male 305
Well, I hate AOL. But my ISP is Roadrunner (which is owned by the same people as AOL), and I`m happy as a calm. Thats weird.
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Female 1,972
Herpes is easier to get rid of than AOL
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Male 1,141
thats why i dont use Aol. i think the people who are tryign to stick up for AOL should shut up and let people make their own choices.
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Male 1
Check out the name of the topic; you got frustration
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Female 231
Wow. He was a lot more patient than me. I think I would`ve moved right to "Let me speak to your supervisor". Forget arguing with him.
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Male 373
AOL is complete trash, they try to take over your computer... and it slows wayyy down and gets sick all the time


I use AIM all the time, without downloading a thing... www.meebo.com

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Male 506
^^
Thanks, they didn`t play the whole thing on the news.
I feel sorry for John and Vincent at the same time.
AOHell sucks.
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Male 150
There the full thing
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Male 150
Vincent: Don`t want it! I know the drill, I don`t even want it. Don`t even bother.

CSR: If you want me to cancel this account, you`re going to let me speak, and give this paragraph. Okay? . . . But, you`re going to listen to me if you want this turned off. So. Can I speak now?

Vincent: Go right ahead.

CSR: Thank you! Appreciate that. As I process your cancellation request, I`d like to tell you about a free benefit available to valued members like yourself . . .

Word for Word is an occasional feature excerpting passages of interest from books, magazines, Web sites and other sources. The text may be edited for space but the original spelling, grammar and punctuation are unchanged.

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Male 150

CSR: All I`m . . . all right. Someday, when you calm down, you`re going to realize that all I was trying to do was help you, and it was actually in your best interest to listen to me . . .

Vincent: Wonderful!

CSR: And when that epiphany happens, why don`t you just give us a call back.

Vincent: Okay. Yeah, great.

CSR: As I process your cancellation request, I have to tell you about a free benefit available for valued members like yourself . . .

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Male 150
CSR: No, it wouldn`t actually . . .

Vincent: Cancel my account!

CSR: Turning off your account . . .

Vincent: Cancel! The! Account! Ca-

CSR: Would be the worst thing that . . .

Vincent: Cancel! The account.

CSR: Is your dad there?

Vincent: My dad? I`m the primary paying, I`m the primary person on the account.

CSR: `K, `cause I`m just trying to secure . . .

Vincent: CANCEL THE ACCOUNT! I don`t know how to make this any clearer for you. . . . When I say cancel the account, I don`t mean figure out how to help me keep it, I mean cancel the account!

CSR: Uh . . . I`m sorry. I don`t know what anybody`s done to you, Vincent . . .

Vincent: You`re annoying the s--- out of me! That`s what you`re doing to me.

CSR: And that goes both ways, my friend.

Vincent: Good. Could you please . . . ?

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Male 150
CSR: Last month was 545 hours of usage.

Vincent: I don`t know how to make this any clearer, so I`m just going to say it one last time. Cancel. The. Account. Please.

CSR: Well explain to me what`s, wha, why . . .

Vincent: I`m not explaining anything to you. Cancel. The. Account.

CSR: Wha, what`s the matter, Vincent? We`re just . . . I`m just trying to help here.

Vincent: You`re not helping me. Helping me would be . . .

CSR: I am trying to help . . .

Vincent: Listen! I called to cancel the account. Helping me would be canceling the account. Please help me and cancel the account.

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Male 150
Customer Service Representative: Hi, this is John at AOL. How may I help you today?

Vincent: I want to cancel my account.

CSR: Sorry to hear that. Let`s pull your account up here real quick. Can I have your name, please?

Vincent: Vincent Ferrari

CSR: `K, Vincent . . . All right, thank you very much. Okay. You`ve had this account for a long time.

Vincent: I just don`t use it anymore.

CSR: Okay. Well actually, I`m showing a lot of usage on this account.

Vincent: Yeah, a long time ago. Not recently.

(Here the service rep asks about another user name that belongs to Ferrari`s dad.)

CSR: Well, what`s causing you to want to turn this off today? I mean obviously, I mean . . .

Vincent: I don`t use it and he doesn`t use it, so we`re canceling it. . . . I don`t need it. I don`t want it. I just don`t need it anymore.

CSR: Well, on June 2nd, this account was signed on. It`s been on for 72 hours. On June 2nd.

Vincent: I don`t know how to make it any clearer . . .

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Male 22
all too true.
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Male 1,550
lmao
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Male 361
i didnt here him say can i talk to you dad
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Male 361
omg i would have yelled my @$$ off at john what an idiot
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Female 943
utterly ridiculous.
AOL sucks a$$.
i`ve had it a couple years ago/
it had the sucky connections
and everything.
con artists.
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Male 1,521
Hahahahahahahaha! Bloody odd and funny at the same time! "Cancel the account!!! Can I talk to your dad?" Hahahaha.
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Female 1
Here is just insight from another angle at AOL. My boyfriend works for a company that does 3rd party verification for AOL and Compuserve. Once a customer does anything to their AOL account they have to be transferred to 3rd party verification to approve what they did, whether it be cancelling or whatever. So, sometimes, people call to cancel and the AOL rep. says "Well, I am gonna add a free month to your service" and then they immediately transfer to 3rd party verification. So my boyfriend gets people sometimes who say "Uhm...I wanted to cancel and he didn`t and he sent me to you." But luckly, people at 3rd party can cancel the account. So, just go through them is my advice.
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Female 1,172
I kinda feel bad for the guy that got fired..I worked in a few call centers, I know what it`s like. If he didn`t push like that he probably would have gotten crappy quality scores and possibly fired anyway, if he`s been talked to before about not pushing enough. Or..maybe the guy wanted to be fired. lol
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Female 45
big deal he was on the phone for 20 minutes. Get over it.
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Female 496
yea i would have bitched off at them. i would not have been able 2 stay calm 4 that long.
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Female 203
oh! and btw, the AIM email account was free, i think...
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Female 203
i have a couple of questions.

1. i have roadrunner (homepage), but i can get an AOL email account. is having an email account at AOL the same thing as what the clip said or not?

2. Is AIM the same as AOL? because i got an email account for AIM.

please help me! im confused!

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Female 606
That guy deserves to get fired.
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Male 198
I had AOL for two years, and I only paid for two months. That was back when they would offer you a free month if you continued service with them. So I would just try to cancel before the free month was over, and they would offer me another free month. I can`t believe I got away with it for that long. Idiots.
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Male 175
i saw this when it aired and i really couldn`t believe what was going on
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Female 2,552
Cancel the account.
Cancel the account.
Cancel the account.
MY LORD JUST CANCEL THE ACCOUNT!
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Female 961
thats crazy.
i hate it when companies do that..
i have the same problem with me cell phone comp too though.. its ridiculous.
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Male 73
Ugh, I remember like 3 months ago when my dad tyed to cancel our AOL account he was screaming and cursing at the guy for like a half hour.
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Male 1,425
thank you dkny.
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Male 994
this is why i have firefox and earthlink
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Female 169
AOL needs to die...
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Female 178
it`s terrible.
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Female 1
Yeah I used to have AOL.. then my computer crashed and I didn`t have money to fix it, so I tried to cancel AOL, because it wasn`t in use but they were charging me for it still. It made my computer ridiculously slow, to begin with, and wouldn`t allow me to get onto certain sites. I tried to cancel my account, and I was on the phone for 20 minutes with the employee, who was trying to convince me not to cancel. So FINALLY I got them to cancel my account, and they told me I needed a code of some sorts, I can`t remember what it was for. The employee said the code quickly, then hung up, before I could catch it. So I ended up having to go through the whole process again just to get that code. I finally deactivated it.. so I thought. It turns out, they completely ignored my call, and they continued to send me bills.
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Male 32
haha he got fired lol
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Female 2,220
AOL.
SUCKS.
SO.
MUCH.

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Male 368
This was entertaining. I`m glad someone has finally revealed AOL`s evil plot to have everybody in the world as customers.
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Female 11
It`s actually worse than this sometimes. I`m still trying to cancel after months. Next call I make I`m going to inform them that I refuse to use any of their services for the remainder of my existence. And then flip them the birdie. They won`t be able to see it, but what the heck. I`ll make me feel better. ^^;
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Female 430
I had problems like this with other comapnies. I had one drop the call and keep tranfering me to different people. Then I had to explain everything all over again. They think they can get away with this because they don`t have to deal with you in person.
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Female 221
I live too far out to have DSL. We HAVE to have Aohell. It stinks like $hit.
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Female 294
Ridiculous!
I don`t feel bad for John... he was an officious prick.
I`ve had to "break up with" both Compuserve, a branch of AOL, and AOL itself. Both were insane. You would think they have enough customers not to worry about one of them leaving, but they really get nervous.
Everyone should go with DSL or cable. Definitely.
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Male 245
OH and...AOL is in the UK? o.o

It`s America online for chirst sake!

Who let it pollute another country...

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Male 245
Im sooo creative hehe
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Male 206
Heh, I work for Thrifty car rental. Yeah we do try to perswade you to book with us, but once you say no, we give up and take the next call.

The AOL person might be recieving a commission for how many calls he takes

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Male 245
AOL, america`s online losers :-P
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Male 451
hahahaha "im not going to repeat myself, just cancel the acount"
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Male 2,958
"You have high speed internet? Must have a nice computer....It`d be a shame if anything were to happen to it.... capiche?"
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Male 2,703
that wasnt the entire convo. John goes off and starts cussing at vincent for coping an attitude. he was fired because he was cussing at a customer....
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Female 15
Times like these I love NTL. :)

Is this suprising?

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Female 316
[quote]On 6/23/2006 12:54:40 PM floatinsinki wrote: We kept getting more of the free trial everytime we tried to cancell. When we finally cancelled, they kept hitting our checking account month after month in an attempt to bill us for usage. SOBs![/quote]

I`ve heard that one before. Check of this information from the
[url=http://www.dc.bbb.org/codbrep.html?ID=2087&wlcl=y]Better Business Bureau[/url].

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Male 319
AOhell indeed
if you put their cds in the microwave for 3 seconds, it makes a cool spark, best use for them
where is his site?
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Female 300
the same thing happened when we tried to cancel my grandma`s account for AOL. the guy on the phone was giving her a really hard time (and remember, she`s an old lady for crying out loud!), and so my mom grabbed the phone from her and started screaming at the guy to cancel the account.
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Female 178
I`ve heard this before... Oh, wait, that`s because John answered my cancellation call too! I cancelled at 8.0 plus, and I`m not sorry for it. Now I have DSL and Mozilla, and I`m much much happier.
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Male 113
It didnt show the whole convo i dont think
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Male 1,289
that wasnt even the whole convorsation....the aol guy starts talking about vincent ferrari`s dad and how he uses it and stuff...and its sad....but its kool his last name is ferrari!!!! wooo....
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Male 53
Thats why there motto is:

AOL: for people who don`t know better.

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Male 1,478
I`ve seen this kinda thing before.

I have bt. It sucks, half the time it won`t even connect.

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Male 91
Wow. How the hell did he keep his composure? Even knowing it was being taped I would have lost it. Well done.
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Female 190
I hate AOHell.
F***faces.
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Female 86
We kept getting more of the free trial everytime we tried to cancell. When we finally cancelled, they kept hitting our checking account month after month in an attempt to bill us for usage. SOBs!
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Female 408
Heh...this is why I have never, do not have, and will never have AOHELL.
But Vincent`s head looked like a damn egg. I wanted to ake a friend egg. Out of his head. Ahaha. And then feed it to John and hope he gets food poisoning.
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Male 95
LMAO

CANCEL THE ACCOUNT

No just tell me why!

CANCEL IT.

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Female 114
I doubt John really did get fired. I remember wanting to install AOL a few years ago because I thought the adverts were cool, thankfully my father said no =p
and IMO means in my opinion.
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Male 268
Same exact thing happened with me. To anyone out there even considering AOL.. DON`T.
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Male 142
This came at a weird time. I found out today that when I cancelled my Xbox Live account over a year ago, they didn`t actually cancel it. Well, other than the fact that I couldn`t use it, they still charged us the money.
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Male 919
Poor John, he is maybe def...
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Female 272
that`s hilarious. i do feel bad for john, who got fired... but i have a feeling AOL tells its employees to have their people try to convince the customers not to cancel.
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Male 429
AOL SUCKS dsl or cable is better seriosly i hope that fool got fired. haha AOL tries to take over the world except were always smart and early on making our desicions of canceling the account.
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Male 22
I didn`t hear John make any comments about talking to Vincent`s dad o_O
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Female 447
My boyfriend does the retention thing, and it`s one of the pootiest jobs going, right up there with telemarketing. I don`t think John there stuck to the script, but that is about what you`re supposed to do. But I`m sure he did get fired, cos when an expose` like this comes out, someone`s head has got to roll and it sure as hell won`t be anyone in management.

BTW, I had a similar experience a couple years ago with AOL. I cancelled, they kept billing my account, I cancelled again, they kept billing my account, I threatened to sue, they stopped the account the same day and cancelled my bills.

Hey, they gotta pay for the distribution of all those ubiquitous, obnoxious CDs somehow, right?

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Male 547
Yeah I doubt he lost his job, althought he should have. If you read what he was saying, thats not a script. Esp, when he said look here one day you will grow up and see i was right. Scripts for CSR`s bascally give the person like 4 or 5 chances to keep the account but after a certian time if the person wants to cancel it should be done. I really hope he got fired and then beat up and mugged in the parkinglot when he left.
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Male 30
People...John did not get fired. These people are trained to do just what he did. The statement from AOL (that her was fired) was just a cover to keep the public calm. It just didn`t happen.

It truly is AOL-Hell.

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Male 1,083
meh when I worked for sprint I could probably see the exact same thing happen, they have something called a "Cancelation line" which is actually for retention and you`re transfered here after about a minute or 2 of talking to a customer service rep.
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Female 113
heh
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Female 314
Omg... that is why i will NEVER have a stupid AOHELL account. I feel for my poor sister... but shes kinda a dillhead, we basically screamed in her face DONT INSTALL AOL ON THE DOWNSTAIRS COMPUTER, and guess what? next day, I am greeted by "Hello this is aohell! pls log in so we can screw you!" took me like an hour to get rid of... KILL AOHELL!
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Male 1,425
haha, that was great....kudos for the guy maintaining his sanity and making an appearance in the news to talk about it. people just don`t know how to listen anymore...and WTF does IMO mean?
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Female 1,564
CompuServe was about the same, they are a branch off of AOL and yeah my dad wasnt too happy with them at all. Im sure he waited a good 10 to 15 minutes to get to a REAL person, and then they always go through the whole..ohh keep your internet thing..well why the hell would someone be calling if they DIDNT want to cancel it? All he said was hey, I hate dialup, its slow, ties up the phone line and disconnects alot, and you DONT have cable internet so im going with our local company.. the person was like...oh..ok..i cancelled it..thanks! and my dads like yeaa....click
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Male 1,115
I canceled aol years ago, back when it was still 3.0. Glad it wasnt as hard as it is now. Boo to AOL
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Female 115
I had several situations like that when I tried to cancel MY AOL account. They sure do not give up easily. They do EVERYTHING they can to keep you with AOL. I no longer have AOL, thank goodness.
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Male 1,343
"I like to break the AOL Cds when they come in the mail. hehehe" -LaChica

really? i like to shoot them }-)

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Male 1,014
smort, I was thinking the same thing. I work on the phones for a mail order company, and we have a strict script to follow. I`m betting they didn`t pay John enough to give a crap whether or not this guy kept AOL, but either that was scripted or there was some penalty to John for losing a customer. Poor guy.
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Male 153
This is why I don`t have AOL. Even the AIM software gets in your face about everything...
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Male 579
lol. funny stuff!
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Female 1,596
I like to break the AOL Cds when they come in the mail. hehehe
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Female 873
Lol.. aol sucks!!
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Female 1,596
i think we learned a valuable lesson hear...

DONT SIGN UP FOR AOL

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Male 1,343
did anyone else notice that the clip started at 0:15 and ended at 2:14 (running for 1:59) but it said that the clip ran for 3:39?
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Male 127
hmm feel kinda sorry for john getting fired n all. i bet he was just doing what he`d been told. he was probably just following a script... aol used him as a scapegoat for their poo-filled customer services procedure. hmm, or maybe he WAS just a rebel with a cause... to keep that account!
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Male 2,057
maybe all these AOL horror stories are all from John answering all the calls
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Male 144
emma is best stole the words right outta my my mouth

haha he got fired

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Male 92
My mom was on the phone for a couple hours. . .
They asked, "Do you use AIM at all?" Yes. "Do you use the same account on AIM as on AOL?" Yes. "How often do you use it?" It`s on nearly all the time. . . "It says here you have 700 hours on your AIM account, this will be included into the bill" WHAAAAAT?! They just would not cancel the account, and trying to tack on fees where they weren`t supposed to be.
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Female 72
Hahaha.
John got fired.
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Male 22
has anyone here tried to actually uninstall AOL??
I did it about 2 years ago and had to reformat my drive because it deleted important drivers for windows.
I now reccomend no one ever uses AOL.
Not even the fact that the AOL interface will not allow you to access `the internet`, AOL is like the sea, but with a giant fish net around it, only certain sites are allowed in.
In my eyes that isn`t the `internet`.
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Male 60
In the UK, there was an advert from AOL about child protection cover, which was an extra (expensive) fee, then the advert said `together with your supervision,` If you`re supervising, clearly theres no need for protection? )-|
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Male 24
i did this too for my boss and the guy was on the phone with me for 30 mins because canceling the account apparently was offending to him and really was riding me to keep it for her. Finally I said, "Dude, you`re breakin` my balls here, just cancel the damn thing" and supposedly he did. And now I`m dealing with them to take off this dial-up fee they keep taking on my phone, almost 200 bux. non-nice individuals
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Female 23
First of all: people in the 21st century still use AO[hell]??

Second of all, I believe this was an extreme situation; when I tried to cancel my free 1000 hours account (I was in a moving/transition phase, and it was easy to install), it wasn`t nearly as hard to cancel. Granted, the AOL rep tried to persuade me not to leave them, but the effort wasn`t nearly as stalkerish as this one.

Of course, my experience was nearly 2 years ago - the protocol for accounts about to be terminated may have changed, but I really do believe this was just an isolated situation. At least the segment does expose AOL as the desperate customer-bullyingg ISP that it has become.

AOL still sucks, though.

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Male 106
OH GOD IM doomed for life, ive got aol, if i want to cancel then i wont be able to :(.

they better keep giving me money off my bill (like they do now) or else

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Male 146
MSN > AOL
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Female 1,972
AOL is like Microsoft or Tom Cruise kinda evil.
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Male 1,152
i hate AOL the crap is litterd all over my computer cuz it was pre-installed, i keep deleting it but its ALWAYS somewhere...AOL MUST DIE
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Female 57
Is it true that AOL writes itself to your computer aswell or is that just myth?
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Male 51
and i thought them montering your surfing and installing spyware waas bad
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Male 2,720
Yep, I`ve also read & heard that AOL is terrible.
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Male 1,407
^ Is that English?

AOL sucks.

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Female 44
lol wslonger aohell here here i agree i dont av aol and thank god now afta i av sin this lol
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Male 102
AOHELL
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Male 527
That`s why I never have and never will have AOL account. Not to mention, there are thousands of hackers writing code specifically for AOL software.
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Female 48
blah.
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Female 695
my freggin gosh, i guess that guy doesnt talk to much, so he was trying to make a friend, lol
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Female 837
Lmao. My sister had an account with AOL once. She cancelled it, and like 4 years later, she finds out they`re still charging her 100 bucks a year because they signed her up for yearly credit reports (which she never used or even got), and they didn`t cancel them when she cancelled the account with aol. xD I despise AOL.
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Male 1,354
OH . . . MAH . . . GAWD! That was insane! AOL is eeeeevil. Man I am rollin.
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Male 331
ugh... I remember trying to cancel my account for something, it had a weekly fee. guess what?... the website was down for 1 month and yet I was still charged. G_G lol "can i speak to your dad please" hahaha owned IMO :-D
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Female 242
hahahahaha
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Female 1,033
i heard this one before...on break i think. yeah aol is insane. they dont play around.
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Male 2,519
Cancel the account!!!
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Male 33
Link: AOL Cancelation, How difficult is it? [Rate Link] - Bet you never thought it was this bad.
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